Important Notice: These terms and conditions form a legal agreement between you and the tenx365 platform. Please read them in full. If you have any questions, contact our support team.
1 General Information
These Terms & Conditions ("Terms") govern the use of the tenx365 platform and its associated services. tenx365 is an international online gaming and Sports Betting service provider.
By accessing the tenx365 website or app, creating an account, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our platform.
Tenx365 reserves the right to update these terms and conditions at any time. Where changes are made, we will post a notice on the platform. It is your responsibility to review the latest terms regularly.
2 Account Registration
To create an account on tenx365, the following requirements must be met:
- You must be at least 18 years of age.
- Each individual is permitted to hold only one account.
- You must provide accurate and truthful information at the time of registration.
- Opening an account under a false identity or in someone else's name is strictly prohibited.
- Keeping your account password confidential is your responsibility.
- If you notice any unusual activity on your account, please notify us immediately.
After your account is created, tenx365 may request additional documents for identity verification at any time. Failure to submit the required documents may result in a temporary account suspension.
3 Age Verification & Identity
Tenx365 is committed to protecting minors from gambling. In accordance with our terms and conditions, we reserve the right to verify the age and identity of any user.
You may be required to provide one of the following documents for identity verification:
- National ID Card (NID)
- Passport
- Driving License
- Birth Certificate (as proof of age 18+)
Warning: Submitting false information or documents is a criminal offence and will result in immediate account termination.
4 Deposits & Withdrawals
The following rules apply to deposits and withdrawals on tenx365:
- The minimum deposit amount is set by the platform and may change from time to time.
- Only payment methods registered in your own name may be used.
- Use approved payment methods including bKash, Nagad, and Rocket.
- Withdrawal requests will be processed once the verification procedure is complete.
- Full account verification is mandatory before any withdrawal can be processed.
- Tenx365 reserves the right to place a hold on payments related to suspicious transactions pending investigation.
Please Note: Withdrawals will generally be processed via the same method used for the original deposit.
5 Bonuses & Promotions
To enjoy bonuses and promotional offers on tenx365, the following rules must be followed:
- Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made.
- The welcome bonus can only be claimed once per user.
- Bonuses may only be used for playing games on tenx365.
- Any attempt to claim bonuses using multiple accounts or the same device will result in all associated accounts being suspended.
- Free spins and cashback offers are subject to their own terms and conditions.
- Tenx365 reserves the right to modify or cancel any bonus offer at any time.
For full details on bonus terms Bonus Page See the terms and conditions link next to each offer.
6 Betting Rules
The following rules apply to Sports Betting and casino games on tenx365:
- Once a bet is confirmed, it cannot be cancelled.
- Tenx365 reserves the right to void any bet where abnormal odds or results occur due to a technical error.
- Tenx365 is not liable for any disruptions caused by loss of internet connectivity during live betting.
- Maximum bet limits are set individually for each market and event.
- Any bets linked to match-fixing or fraud of any kind will be voided immediately.
7 Prohibited Activities
The following activities are strictly prohibited on tenx365 and will result in immediate account termination:
- Creating multiple accounts or using someone else's account.
- Bonus abuse or attempting to exploit the system.
- Using the platform for money laundering or any form of illegal financial activity.
- Using software bots, automated scripts, or artificial intelligence to gain an unfair advantage.
- Harassing or defrauding other users.
- Attempting to breach or circumvent the platform's security systems.
In cases of prohibited activity, account balances may be forfeited and legal action may be taken.
8 Account Closure & Suspension
Tenx365 may suspend or close an account in the following circumstances:
- In the event of a terms and conditions violation.
- If identity verification has not been completed.
- In cases of suspicious or unusual activity.
- Upon court order or at the request of a law enforcement agency.
If you wish to close your account, please contact our support team. Upon voluntary closure, your remaining balance will be returned after verification.
9 Responsible Gaming
Tenx365 takes responsible gaming seriously. As part of our terms and conditions, we offer the following:
- Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
- Time Limit: Set a daily limit on how much time you spend playing.
- Self-Exclusion: You can lock your own account for a specific period of time whenever needed.
- Reality Check: You will be reminded of your gaming session duration at regular intervals.
If You Have a Problem with Gaming Addiction Responsible Play Visit the page or contact our support team.
10 Privacy & Data Protection
Tenx365 takes the protection of your personal data seriously. Our privacy policy outlines in detail how we collect, store, and use your information.
- Your data will never be sold to third parties.
- Your data may be processed for service improvement and verification purposes.
- Your information may be shared in response to lawful requests from law enforcement authorities.
For more information, visit our Privacy Policy Read.
11 Limitation of Liability
Tenx365 accepts no liability in the following circumstances:
- In the event of issues with a game or bet caused by internet disconnection.
- In the event of delays or failures caused by third-party payment gateways.
- If a game fails to function properly due to an issue with your device or software.
- Any loss resulting from sharing your account credentials with others.
We always strive to provide the highest standard of service, and our team is ready to resolve any issues promptly.
12 Terms Updates & Contact
Tenx365 reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via email or a platform notification.
Continued use of the platform after any changes indicates your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
If you have any questions or complaints regarding our terms, please contact us: